FCI SERVICES LTD

Last Updated: Jan 2026

1. Introduction

FCI SERVICES LTD (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and store your personal data when you interact with our website www.fci.com.cy, our services, and our staff.

We process all personal data in accordance with:

• Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
• Cyprus Law 125(I)/2018 implementing GDPR

For any questions, you may contact our Data Protection Officer (DPO): development@fci.com.cy

2. What Personal Data We Collect

We collect and process only the data necessary for the purposes described below.

2.1 Categories of Personal Data

• Identity Data: name, date of birth, identification documents
• Contact Data: telephone, email, address
• Financial Data: bank details, tax identifiers, social insurance information
• Professional Data: occupation, employer
• Compliance Data: AML/KYC documents, risk assessments
• Technical Data: IP address, browser type, device information, login data
• Usage Data: website interactions, preferences, cookies
• Special Categories: health information (only when required by law)

3. Legal Basis for Processing

• Contractual necessity
• Legal obligation (AML/CTF, tax, regulatory reporting)
• Legitimate interests (customer support, fraud prevention, service improvement)
• Consent (newsletters, marketing, non-essential cookies)

We will request your consent explicitly where required.

4. Purpose of Processing Your Data

4.1 Client & Service Administration

• Account registration
• Communication and support
• Company incorporation, Accounting, tax, and consulting services

Legal Basis: Contract, Legal obligation

4.2 Compliance & Verification

• AML/KYC onboarding
• Identity verification
• Monitoring suspicious activity

Legal Basis: Legal obligation

4.3 Marketing & Communication

• Newsletters
• Regulatory or service updates

Legal Basis: Consent

4.4 Website Operation & Security

• IP monitoring
• Cookie use
• Cybersecurity and fraud detection

Legal Basis: Legitimate interest, Legal obligation

4.5 Employment & HR Purposes

• Contract administration
• Payroll and benefits
• Training and performance monitoring

Legal Basis: Contract, Legal obligation, Legitimate interest, Consent

5. How We Share Your Data

We do not sell your personal data.

• Banks, auditors, accountants
• Payment service providers
• AML/KYC verification services
• Supervisory authorities
• Law enforcement (where required)
• Legal or regulatory bodies
• IT and security providers
• Outsourced consultants under confidentiality agreements

All third-party processors are bound by GDPR-compliant agreements.

We do not transfer data outside the EEA unless appropriate safeguards are applied.

6. Data Retention

We retain personal data only as long as necessary for legal and operational purposes.

7. Your Rights

• Access
• Rectification
• Erasure
• Restriction
• Data portability
• Objection
• Withdrawal of consent

You may also lodge a complaint with the Cyprus Commissioner for Personal Data Protection.

All requests: development@fci.com.cy

We respond within one month.

8. Cookies & Tracking Technologies

We use cookies to enable basic website functionality, enhance user experience and measure website performance.

We might use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our website. Such information will not identify you personally – it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details whatsoever.

We may also gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically.

This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers can decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.
Please note that should you choose to decline cookies, you may be unable to access parts of our website.

@FCIservices Private Policy and Cookies Policy